Electrical Business That Knows How to Bring in Customers

Electrical Business That Knows How to Bring in Customers

Today we are focusing on a local Hamilton electrical company who are building a steady flow of repeat customers as their promises of quality and cost-effective work appears to be paying off!

Opened in 2009 by Damian May, an electrical engineer with over 24 years’ experience, 2E electrical has shown that working within customer’s budgets and needs can make for a very successful business, which you can find out more about here: https://2eelectrical.co.nz

Damian and his team, with over 60 years of experience between them, have been receiving a lot of positive feedback from customers:

  • “Understanding, patient and efficient. Will recommend to anyone”
  • “professionally dealt with any changes to the plan, made us feel at ease”
  • “Completed the work as promised”
  • “Installation done in 2 days. Great service”
  • “They were neat and tidy throughout the whole job
  • “Great communication, we always knew what was happening”
  • “Highly Recommended”
  • “Cleanest work site”
  • “Never let us down once!”
  • “Honest workmanship”
  • “genuine team of trustable people”

If you are in need of any type of electrical work it would seem 2E Electric have the experience to help. Their services include:

  • Residential Building and renovations
  • Residential maintenance
  • Commercial Fit-outs
  • Commercial maintenance
  • Home Ventilation Systems
  • Heat Pump Installations

Damian and his team wanted to make customer service their primary focus. When customer satisfaction is met, 2E Electrical know customers will return. 2E electrical have over 700 happy regular customers and continue to work with professionalism while following a list of values they believe is necessary to earn customer trust:

  • They guarantee a positive attitude even if hit with problems
  • They have carefully selected a trusting and professional team
  • Each employee is respected as an integral part of the company
  • Customer satisfaction is everything
  • They complete each job as if it was being done in their own home

With a set of promises to every customer:

  • All their office staff are highly trained to put customer experience first. Professional, polite and understanding of each individual need
  • Services will use local businesses and their aim is to be an important part of the community
  • Using a wealth of experience they ensure every type of job will be done as professionally as the last
  • They have a multi-point Satisfaction Guarantee”.
  • They will do all and any job, size is irrelevant as customer’s needs are always put first

Categories: Business

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